Contact Us

General FAQ

Be the first to find out about flash sales, deals and more! Subscribe to our emails and texts, and don’t forget to follow us on Facebook or Instagram for the latest updates.

To subscribe to our emails and texts, ask a store associate to enroll you in our rewards program or submit a general inquiry at the bottom of this page. Be sure to include the name, email and birthdate you’d like associated with your rewards profile.

Already enrolled? No worries – update your communication preferences in-store or by submitting a general inquiry!


Clothing and non-working appliances may be exchanged at any Thrifty Shopper or 3fifteen location for another item of equal value within 15 days of purchase. Items must have our store tags and be accompanied by the sales receipt to be eligible for exchange.

Items may not be returned for cash or store credit.


Absolutely! Here are some ways you can save even more on our already great prices:

  • Earn exclusive deals by enrolling in our rewards program.
  • Shop Thrifty Shopper’s weekly color tag sales and save up to 70% off the colors of the week.
  • Keep an eye out for 50% off blue-tagged items at 3fifteen.
  • Receive 25% off your purchase at Thrifty Shopper or 3fifteen every Tuesday as a senior (55+) or military member (active and non-active duty).
  • Join our team to enjoy a 25% off employee discount!

To enroll in our rewards program, ask a store associate or submit a general inquiry at the bottom of this page. Be sure to include the name, email and birthdate you’d like associated with your rewards profile!

Click here to view current employment opportunities.


To check the balance on your Thrifty Shopper and 3fifteen gift card ask a store associate or submit a general inquiry at the bottom of this page. Be sure to include your entire gift card code. This number is located on the back of your card under the barcode.


Thrifty Shopper and 3fifteen gift cards may be purchased in-store or online. To purchase a gift card online, click here.


Items that we accept include, but are not limited to:

  • Clothing*
  • Shoes*
  • Jewelry and accessories
  • Linens*
  • Household items
  • Electronics & small appliances
  • Furniture in good condition (accepted at select Thrifty Shopper locations only)
  • Sporting goods
  • Toys*
  • Books

*Accepted in any condition, including ripped, stained, unwearable or broken


Items that we cannot accept:

  • Mattresses
  • Sleeper sofas
  • Bed pillows
  • Car seats
  • Cribs
  • Highchairs
  • Tires

Still unsure if we can accept your donation? Feel free to submit a general inquiry using the form at the bottom of this page.


Furniture in good condition (minimal signs of wear), may be donated to the following Thrifty Shopper locations:

  • Auburn*
  • Baldwinsville
  • Cicero *
  • Cortland
  • East Syracuse
  • Endwell
  • Liverpool
  • New Hartford
  • North Syracuse
  • Oswego*
  • Seneca Falls
  • Watertown
  • Westvale

*Small furniture accepted only


For additional details and store hours, click here.


We have partnered with Resupply, a veteran-owned company, to assist us with donation pick-ups. To learn more or receive a quote, click here or call (315) 766-2400.


One hundred percent of net revenue generated from donated goods and store sales is given to the Rescue Mission. As a nonprofit organization, the Rescue Mission utilizes these funds to provide essential support such as food, shelter, clothing, and hope to those most vulnerable in Central New York.

Click here to learn more about Rescue Mission and their dedication to serving Central New York.




General Inquiries

Looking for a Thrifty Shopper or 3fifteen location?

Interested in contacting a particular Thrifty Shopper or 3fifteen location? Please use our map to find an individual store.

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